As well as I might be doing at any point in time, a commitment to education is what insures continued excellence and guarantees that I will be constantly improving my customer service.
As you might have surmised from that statement, I’ve gleaned great value from continuing education courses. In fact, in the last several years, I’ve earned my Accredited Buyer Representative (ABR) designation, my Graduate Realtor Institute (GRI) degree and my Certified Residential Specialist (CRS) classification. I’ve also earned certifications in Luxury Home Marketing (CLHMS), New Homes Sales (CHHS) and Short Sales negotiation (CCCN).
The Accredited Buyer Representative (ABR®) designation is the benchmark of excellence in buyer representation and is awarded to those real estate agents who meet the specified educational and practical experience criteria by the Real Estate Buyer’s Agent Council of the National Association of Realtors.
The Graduate Realtor Institute (GRI) symbol is earned by Realtors who have made the commitment to a higher level of professional services by securing a strong educational foundation. Realtors with the GRI designation are highly trained in many areas of real estate that the average agent or broker is not.
The Certified Residential Specialist (CRS) is the highest designation awarded to sales associates in the residential real estate field. The CRS recognizes professional accomplishments in both experience and education.
The Institute for Luxury Home Marketing is the premier independent authority for the training and certification of real estate agents. . The Institute awards its Certified Luxury Home Marketing Specialist (CLHMS) designation to agents who complete its specialized training program and can document that they are in the top 10% in their market area.
The certified Short Sale Negotiator designation, CSSN™ was created to help the real estate industry respond to the banking crisis of 2007-2010. The training offered strategies for coping with a banking industry that was overwhelmed by foreclosures, rate modifications and, of course Short Sales. The skills learned here helped us assist our clients in navigating the labyrinthine process the banks created to deal with these issues.
CNHS™ is recognized as Real Estate's #1 certification representing professionalism in working with Builders & New Home Buyers and more than 35,000 brokers, builders, managers & sales associates have earned this designation. It’s an essential tool for every Realtor who represents a buyer of new construction.
Arizona real estate agents are also required to complete 24 hours of educational reinforcement every two years. Sadly, most agents treat this as an obligation. However, for me this is a way to stay ahead of the curve with regard to ongoing changes and challenges in the business that relate to contract law, agency law, federal fair housing, disclosures, the commissioner standards and legal issues.
I also make it a point to attend the annual RE/MAX convention which always keeps me abreast of new and updated ideas regarding marketing strategies, selling insights and technological advances. In the most basic terms, what this means is that I have an ongoing commitment to providing the most professional service possible.